tk788 FAQ — All your questions answered, right here

No. Under tk788's rules, each person may only hold one account. Attempting to create multiple accounts may result in all accounts being permanently suspended and all bonuses forfeited.

Mobile or email OTP verification is completed at the time of registration. Before making a withdrawal, you may be required to complete an identity verification (KYC) process. This ensures the security of your personal information.

Yes, some details can be updated from your account settings. However, changes to your name or date of birth require assistance from our support team. Once identity verification is complete, updating core information may be more difficult, so it's important to provide accurate details at the time of registration.

For security purposes, your account may be temporarily locked after several failed login attempts. Wait a moment and try again, or contact our team via live chat. Your account will be unlocked promptly once your identity is verified.

You can log in to the same account from multiple devices, though there may be a limit on concurrent active sessions. For security, always log out after using someone else's device.

The minimum deposit on tk788 varies by payment method. Most mobile banking and e-wallet options start from BDT 200. Check the Deposit section in your dashboard for the latest limits.

Yes. A welcome bonus of up to 150% is available on your first deposit. Subsequent deposits are eligible for reload bonuses and weekly cashback offers. Log in and visit the Promotions section to see all current offers.

Deposits typically arrive within 5–15 minutes. If it takes longer than 30 minutes, contact us via Live Chat. Keep your payment proof (screenshot or transaction ID) handy for a faster resolution.

Withdrawal limits vary by payment method and your account's VIP level. The general minimum withdrawal is BDT 300. VIP members enjoy higher daily withdrawal limits. Check your dashboard for the latest information.

To withdraw bonus funds, you must meet the specified wagering requirements — for example, you may need to wager 20x or 30x the bonus amount. Once the requirements are fulfilled, any winnings from the bonus can be withdrawn as normal. Check the Promotions section for the full terms of each bonus.

Log in to tk788 every day to earn a daily bonus. The longer your consecutive login streak, the higher the bonus. Log in 7 days in a row and you'll receive a special reward on the 7th day. Claim your daily bonus from the dashboard after logging in.

Share your referral code with friends or family. When they use it during registration, both of you will receive a special bonus. The bonus is credited automatically after your referred friend makes their first deposit. Find your referral code in the Profile section of your account.

Start by refreshing the page or clearing your browser cache. If the problem persists, try switching to a different browser. If you get disconnected mid-game, your bets and balance are safe — simply log back in.

Minimum bet amounts vary by game. Most slots and card games start from BDT 10. Live Casino tables generally start from BDT 50. Sports Betting minimums vary by event.

To install the APK on Android, go to Settings and enable "Install from unknown sources." Make sure your phone has at least 100MB of free storage. On iOS, if you run into installation issues, go to Settings > General > Device Management and verify the app.

Yes, the tk788 app offers everything available on the website — Live Casino, Slots, Fish Game, Sports Betting, deposits, withdrawals, and support. The app also supports push notifications and fingerprint login.

If you're struggling with compulsive gaming, use tk788's responsible gaming tools — deposit limits, session time limits, cooling-off periods, and self-exclusion. For more details, Responsible Gaming Visit the page or contact us via Live Chat.

Change your password immediately and notify our support team via Live Chat. We will secure your account right away. To prevent this in the future, use a strong password and keep two-factor authentication enabled.